Frequently Asked Questions

What Can I Expect?

We understand that it can be a difficult seeing a psychologist for the first time.  It is a sign of strength and progress that you have made this commitment to yourself.  In your first sessions, you can expect to discuss your feelings, behaviour, relationships, goals or problems.  We aim to understand your situation and life from your perspective in a supportive, non-judgemental environment.  We then work through new strategies and techniques in an individualised treatment program based on scientific principles.  A psychologist does not prescribe medication but will work closely with your treating doctor or psychiatrist when required.

How Long Is A Session & When Can I Get An Appointment?

Each session is 50 minutes in duration and an appointment can usually be booked within two weeks.

How Many Sessions Will I Need?

Each individual and situation is different. Some people achieve a different perspective in one session while most need more. Generally around six sessions are required. For more complex or longstanding mental health problems, more sessions may be needed.

A Company Driven by Client Focus and Ethics

Psychologists at ClinPsych work together because we share a commitment to helping people feel better and work better within their organisation.  We are committed to providing a quality service that offers practical, research-based treatment that is confidential, non-judgemental, and respects individual choice.

Confidentiality

Psychologists are required to abide by a strict Code of Ethics that is set by the Psychological Board. This code protects your interests and ensures confidentiality with the exception of very particular circumstances. From December 21st, 2001, the National Privacy Principles of the Privacy Amendment (Private Sector) Act came into effect.

This Act guarantees that all personal information held by your psychologist will remain confidential and secure except when:

  • It is subpoenaed by a court of law;
  • Failure to disclose it would place you or another person at risk;
  • You give written consent for written information to be released to a designated agent.

The information is part of the legal requirement to document what happens during sessions, and enables the psychologist to provide relevant and informed psychological services.

At any stage you may request to see the information kept on file. Should you wish a copy of your confidential case notes a request may be lodged in writing.

You may obtain a copy of the National Privacy Principles from the Office of the Federal Privacy Commissioner. Any complaints should be lodged with the Commissioner on 1300 363 992 or GPO Box 5218, Sydney, NSW 1042.

Freecall
1300 277 924

8/118 Rundle Street
Kent Town
South Australia 5067